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Terms of Service

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Frame 30

Last updated: 3/27/2025

These Terms of Service (“Terms”) outline the rules and conditions that apply when you engage Auto IQ Services for mobile automotive programming, diagnostics, and related electronic vehicle services. By using our services or visiting our website, you agree to these terms. Please read them carefully.

1. Overview of Services

Auto IQ Services is a mobile automotive programming business specializing in:

  • Electronic Control Unit (ECU) and Transmission Control Unit (TCU) programming

  • Key cutting and programming for domestic and foreign vehicles

  • Module flashing and cloning

  • Diagnostic scans and troubleshooting

  • Immobilizer resets, mileage correction (where legal), and other electrical services

We operate primarily on-site at the customer’s location by appointment.

2. Service Eligibility

You must:

  • Be at least 18 years old or the legal owner/authorized agent of the vehicle

  • Have full legal authority to consent to electronic work and access the vehicle

3. Booking and Scheduling

  • Services can be scheduled through phone, email, or our website.

  • Accurate vehicle information (make, model, year, VIN) must be provided.

  • A diagnostic check may be required prior to full service.

  • We reserve the right to decline service based on vehicle condition, risk, or incompatibility.

4. Cancellations and Rescheduling

  • Appointments must be canceled or rescheduled at least 24 hours in advance.

  • A cancellation fee may apply for missed or last-minute cancellations.

5. Payment Terms

  • Payment is due at the time of service unless stated otherwise.

  • Accepted methods include cash, credit/debit, Zelle, or any method communicated in advance.

  • A service fee or deposit may be required for specific jobs or travel outside standard areas.

6. Customer Responsibilities

You are responsible for:

  • Ensuring safe and legal access to the vehicle at the service location

  • Providing full disclosure of the vehicle’s history and modifications

  • Having a fully charged battery and functional ignition system

  • Notifying us if any third-party tuning or security software is installed

7. Warranty and Limitations

  • We guarantee our workmanship for a period defined at the time of service.

  • We are not responsible for issues caused by:

    • Pre-existing damage or faulty components

    • Improper prior programming or aftermarket installations

    • Vehicles failing to respond due to security locks or OEM restrictions

  • Warranty does not cover issues unrelated to the original service performed.

8. Assumption of Risk

Some programming tasks (e.g. immobilizer resets, module swaps) carry inherent risks. By proceeding with service, you acknowledge:

  • The potential impact on OEM warranties

  • That programming failures due to manufacturer limitations are not guaranteed work

  • That full backup is not always possible in all vehicle makes/models

9. Data Handling

  • Diagnostic data collected from your vehicle may be stored for service verification or legal purposes.

  • We do not share vehicle data unless required by law.

10. Intellectual Property

All tools, software, service procedures, documentation, and branding remain the intellectual property of Auto IQ Services. You may not copy or distribute any part of our processes without written permission.

11. Refusal or Termination of Service

We reserve the right to refuse or terminate service if:

  • A client is abusive, dishonest, or non-cooperative

  • The vehicle is unsafe or illegally modified

  • Environmental or safety hazards are present

12. Limitation of Liability

Auto IQ Services is not liable for indirect, incidental, or consequential damages including but not limited to:

  • Lost time, lost income, or downtime

  • Damage caused by unrelated vehicle issues surfacing post-service

  • Any legal or warranty issues arising from third-party modifications

13. Governing Law

These Terms are governed by the laws of the State of [Insert State]. Disputes will be handled in the appropriate courts of [Insert County or City].

14. Contact Us

If you have questions about these Terms:

  • Email: jesus@autoiqservices.com

  • Phone: (805) 714-6466

  • Website: autoiqservices.com

  • Mailing Address: 855 Crescent Ave, Santa Maria, CA 93455