Privacy Policy

Last Updated: 3/27/2025

Auto IQ Services (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you interact with us via our website, scheduling system, or services related to automotive diagnostics, programming, and key services.

1. Information We Collect

We may collect the following types of information:

Personal Information:

• Name, phone number, email address

• Vehicle details (make, model, year, VIN)

• Service history, appointment details

• Payment and billing information

Technical Information:

• IP address, browser type, and device identifiers

• Access times and pages visited on our website

SMS Consent (if applicable):

• Mobile number and interaction history for reminders and service updates

2. How We Use Your Information

Your information helps us:

• Book and manage appointments

• Provide vehicle diagnostics and programming services

• Send confirmations, reminders, and service updates

• Improve our services and website functionality

• Comply with legal and regulatory obligations

3. Sharing Your Information

We do not sell your personal information. We may share it with:

• Service providers (e.g., scheduling tools, payment processors)

• Technicians or authorized personnel involved in your service

• Government agencies if required by law

4. Your Rights and Choices

You have the right to:

• Request access, correction, or deletion of your data

• Opt out of marketing communications

• Withdraw SMS consent at any time by replying “STOP”

To exercise your rights, contact us at:
Email: jesus@autoiqservices.com
Phone: (805) 714-6466 or (805) 803-1908

5. Data Retention

We retain customer and vehicle data as needed to provide services, maintain records, and comply with legal requirements.

6. Security

We employ security measures to protect your data. However, no digital system is completely secure, and we cannot guarantee absolute protection.

7. Children’s Privacy

Our services are not directed at individuals under 13 years old. We do not knowingly collect information from minors.

8. Policy Updates

We may revise this Privacy Policy periodically. Updates will be posted with a revised effective date.